In an increasingly digital and technological environment, it is essential for companies to adapt to the new purchasing behaviour of consumers and to new actions that ensure reducing the environmental impact of their operations.
Walmart de México y Centroamérica is committed to improving the omnichannel experience, through different strategies such as: Reinforcing its leadership in prices, improving the supply of perishables, successfully launching kiosks with extended catalog and pickup in stores and clubs, redesigning their websites, create new mobile applications and streamline your delivery service.
This action plan aims to provide the facilities for customers to have the product of their choice at the time and place of their choice.
During 2018, the supermarket chain remodeled stores throughout Mexico in order to adapt them to this new era. Proof of this is the opening of the first Walmart 100% omnicanal, Walmart Portal Tlalnepantla (Mario Colin), which has a pickup, digital catalog, digital scale and auto scan; the opening of Superama Centtral Interlomas, the first with self-collection functionality and smart lockers, as well as touch, digital scale and click & collect directory, winery in 1 click, with the opening of 302 kiosks and the launch of the mobile application Walmart Cashi more than cash, which allows access to online purchases and service payments without a credit or debit card.