Customer Experience Rethink crucial as consumers opt for online

More consumers are now purchasing products and services online than in store, according to the latest Deloitte Consumer Review. Survey of 2,000 UK adults reveals that more than half of consumers believe the overall shopping experience is important when making their purchasing decision.

Customer Experience Rethink crucial as consumers opt for online

More consumers are now purchasing products online rather than in store, according to new research from Deloitte, the business advisory firm. The findings come from a survey of 2,000 UK consumers, published in the latest Deloitte Consumer Review: CX marks the spot: Rethinking the customer experience to win. According to the research, online purchasing has […]

Spaniards prefer online shopping for fashion and tech

Spaniards prefer online shopping for fashion and tech

Around 88% of Spaniards considers online shopping the ideal choice when buying fashion, leisure, travel and technology. According to a survey conducted by vente-privee, a French ecommerce company that pioneered the model of online flash sales, one in three Spaniards used the online web stores to buy products at discount prices. The report was released […]

More people are using online grocery shopping

More people are using online grocery shopping

  More Irish people are turning to grocery shopping online and most of them are doing it by their phone. According to SuperValu, their website traffic has grown by 50% since the beginning of 2016. A spokesperson told that Supervalu online shopping has seen overall traffic to its website increased by 50% in 2016 over […]

German retailer Kaufland goes online

German retailer Kaufland goes online

German retailer Kaufland has taken the first step for the development of e-commerce segment. The company announced that it is ready to start their own online sales department, which will operate under the umbrella brand Kaufland Omni channel International GmbH. Former manager at Otto Group Marcus Rodermann would be the head of the new department. The retailer expects […]

Walmart introduces online grocery in Toronto

Walmart introduces online grocery in Toronto

World’s largest retailer Walmart introduces online grocery pickup service in Toronto area. The supermarket chain brings in grocery pickup service in its six stores in the area. The retailer said that it has plans to expand the service to more stores in the Toronto suburbans. Longo’s Grocery Gateway home delivery and Loblaw’s “Click and Collect” are […]