Carrefour will optimize its supply chain thanks to the AI. By integrating SAS ‘leading analytics solution into its supply chain, Carrefour is “the first French distributor to use artificial intelligence to optimize inventory management and reduce waste.” The transformation plan ‘Carrefour 2022’ provides for an annual budget of 2 billion euros of investments directed especially to computing and digital, states the group.

It is within this framework that Carrefour Supply Chain has selected Viya, the artificial intelligence (AI) solution from the leader in advanced SAS analytics. After an 18-month test phase, the SAS platform will enable the collection and processing of data from stores, warehouses and e-commerce sites to better anticipate demand and refine orders to suppliers. Smarter management of the supply chain, which will eventually lead to a reduction in breaks and overstocking in stores and warehouses. The integration of an AI solution into the food supply chain, and soon non-food products, is a first in the French distribution sector. Thanks to SAS Viya, Carrefour is meeting the challenge of omnichannel distribution and the optimization of its inventory, to reduce waste and create more value. The objective of this major project is to “create a unique universe, online and physical, in which will be guaranteed, at any time and anywhere, the most suitable offer for a recognized and loyal customer.”

“The deployment of the SAS platform will help us to move forward in the optimization of our supply chain,” says Franck Noël-Fontana, Director of Carrefour France Forecast. “By freeing up teams, artificial intelligence will enable them to focus on developing differentiated forecasting strategies and best meet the expectations of our customers while reducing waste.” For its part, SAS will put its technological and business expertise at the service of the Carrefour teams and will be accompanied by Capgemini, its historical partner, for its expertise on integration.

Carrefour has some previous leading innovations when it comes to technology, such as products recognition system and its Scan&Go Option that has been tested in Brazil.

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