Capgemini today announced the release of three Salesforce solutions for retailers and grocers to accelerate their commerce efforts. Designed by Lyons Consulting Group (LYONSCG), part of the Capgemini Group, the offerings can help organizations improve the digital customer experience and quickly deploy commerce solutions. Offerings include:
Grocery Accelerator incorporates key functionality specifically created for the grocery vertical and provides an improved user experience on Salesforce Commerce Cloud. By leveraging pre-built templates and out-of-the-box functionality, this offering provides grocers a unified commerce platform with a decreased time to market at a lower cost.
Unified Retail Accelerator encompasses multi-cloud capabilities that integrate Salesforce Commerce Cloud, Marketing Cloud and Service Cloud. Retailers can benefit from pre-built cross-cloud functionality that enhances customer journeys across multiple channels, including:
Commerce Profile for Service Cloud
Unified Profile Center for Commerce Cloud and Marketing Cloud
Responsive Transactional Emails for Marketing Cloud
Commerce Cloud Store Content available for Marketing Cloud
Rapid Commerce Accelerator embraces Capgemini’s field-tested methodologies and deep experience to launch commerce-enabled sites generally in less than 12 weeks. The accelerated launch shortens go to market timeframes and decreases implementation costs, typically enabling businesses to quickly enter a market, and/or to test a new market or product.
These commerce accelerators complement Capgemini’s unique combination of capabilities, alliance relationships and experience delivering end-to-end technology and business solutions for retailers throughout their transformation journey. Capgemini helps retailers imagine and realize a better future for their business through business model innovation, enterprise strategy, technology design, digital transformation, infrastructure deployment and hosting, and business services support.
“In the fast-paced retail and consumer products space, our clients are seeking methods to test and deploy new ideas and products quickly,” said Norman Alesi, Chief Operating Officer at LYONSCG, part of the Capgemini Group. “We’ve used our vast industry experience to help accelerate solutions for our clients at reduced costs.”
Capgemini has been a global strategic consulting partner with Salesforce for more than 10 years. Its client success has positioned it in the Winner’s Circle by HfS for Salesforce Services 2017. Capgemini’s recent acquisition of LYONSCG, in addition to Itelios and LiquidHub, has expanded its global network of certified Salesforce experts to more than 2,500 team members. Capgemini’s capabilities and solutions portfolio have also expanded to meet the digital customer experience needs of clients around the world, enabling them to achieve innovation and competitiveness.
“We are pleased to see this kind of innovation and technology expertise from our partners. With these three solutions, Capgemini and LYONSCG have further strengthened their offerings in the commerce space and continue to expand their industry expertise,” said Ben Cesare, Sr. Director of Retail and Industry Alliances at Salesforce. “It’s exciting to see our partner community continue to help customers realize success in their digital transformation journeys.”