In Belgium, Lidl is testing an in-store pick-up service for orders placed over the internet. Two Lidl near Ghent are in plaster: in Destelbergen since October 16th and in Saint-Denis-Westrem from November 12th.
Customers choose from a narrower offer of more than 1000 food, beverage and non-food references and pay for their purchases on the lidl-simpl.be website. Lidl Simpl is the name of a bicycle delivery service, launched in 2018 in the city centre of Ghent with the Cargo Velo courier company.
Once your purchases are registered, the customer receives a barcode by e-mail with which they can withdraw their order in store. All they have to do is scan this barcode on a terminal located in the Lidl’s entrance chamber. “An employee then brings the order within five minutes,” promises the distributor.
This service is charged € 2.99 against € 4.99 for home delivery by bike, the prices of items on the site being the same as in-store. “If the test is positive, the service will be extended to other Lidl branches,” said the discounter.
In 2018, Lidl Belgium had already taken the initiative to install in front of or at the entrance of some Lidl non-food product order withdrawal lockers . This service is charged € 3.99, with a delay of 72 hours.