Asda has apologised after shoppers at its supermarkets across the UK were unable to pay with their cards following a problem with its card machines. This led to extensive queues across Asda stores in the UK on Sunday. Shoppers responded angrily at the till when they were told they could not pay for their shopping using cards until the problem was fixed. Cash payments were possible though.
The breakdown affected majority of Asda stores in the UK, which were subsequently closed for the day. An Asda spokesman said: “We are in the process of resolving a technical issue with our card payment system in stores. “We’re continuing to process payments as quickly as we can but apologise to our customers for the inconvenience this has caused.”
Furious customers tweeted with pictures of long queue asking for more information from the supermarket. People posted photos of cashiers using old-fashioned card-readers, while others said stores were only accepting cash. The company said all of its 626 UK stores were affected “at one point or another” during the day by the problem with its card payment system.